Account Co-ordinator

Job description

We LIVE for music festivals & concerts. We LIVE to help the organisers of these events sell more tickets.

If you love music and have super human attention to detail, WE NEED YOU!


About Audience Republic

  • We power the marketing for music festivals and concerts globally with our software platform, helping drive more sales + build their audience. Customers include festivals like Beyond the Valley, Pitch Festival, Electric Gardens, Secret Solstice (Iceland), Lost Paradise
  • Founded in 2015, currently 12 people (soon to be 20)
  • Fast growth tech start up, raised $2M+ from investors who are ex Spotify, Apple, AdRoll
  • Located near Central Station in Darlinghurst, Sydney


What Will You Do?

  • Be responsible for owning the relationship with our music festivals on a day to day basis
  • Help our music festivals globally get the most value from our product, and proactively ensuring they are aware of and using capabilities that are relevant to them
  • Providing support and assisting with any issues that may arise
  • Onboarding and training them how to use our platform
  • Assisting with the operations of campaigns on our platform, as well as providing guidance on how to improve their results
  • Help music festivals understand if new products we launch are right for them


Why You’ll Love It Here

  • Work with a team of incredibly smart and AMBITIOUS people
  • You will OWN an area of the business & be responsible for building it up (and be rewarded for doing so)
  • We use the absolute BEST software, tools & equipment to do our job
  • We ONLY hire other smart, ambitious people who LOVE to learn and grow
  • As a founding team member your input will be absolutely CRITICAL to the success of the company in all areas – including sales, marketing, product and support.


What We Believe

  • Honesty is our top priority. 
  • Be measured on RESULTS. Not based on time or effort
  • Ownership. Do what you say you’re going to do.
  • Treat customers as friends, not money.
  • Always be learning. Work on yourself every day.


  • You have super human levels of attention to detail
  • Have a sense of urgency and are highly responsive to customer requests
  • The ability to write succinct, crisp emails and a great phone manner